Warranty Policy

The Tubby Jacks Outdoor cooking system has been designed and manufactured to give many years of use as a domestic cooking system. There is a 10 year warranty on the product (* please see conditions of warranty and exceptions.)

*There is a ten year warranty on the main body of the unit. This warranty applies to the original purchaser of the unit only and proof of purchase is required. The warranty does not cover crazing and cracking of the ceramic finish through heating and cooking.

All metal parts of the product have a 5 year warranty.

The temperature gauge, gasket and any wood parts have a one year warranty.

This product is designed for domestic use only and the warranty is invalid if used commercially.